KEN ROBOTECH CORPORATION (hereinafter “we”) fully recognizes the importance of appropriate privacy protection and social responsibility in business activities. We will comply with the Act on the Protection of Personal Information and other related laws, and handle personal information appropriately and safely according to the following policy. We will comply with our privacy policy and terms of use according to Japanese law. In using this service, customers are deemed to have agreed to all the following terms and conditions after understanding this.

Purpose of Collecting Information

For the following activities for customers, we will record information about customers, product purchase history, service use history, inquiry history, etc.
Personal information of our customers will be used within the scope necessary for providing and improving our products and services. When personal information is used for purposes not specified below, we will state that in advance and obtain the consent of the person.
・Response to customers’ inquiries and document requests
・Execution of customers’ support
・Procedures and contact regarding contracts and orders with customers
・Provision of information about our services to customers
・Use for our service development, improvement and marketing, etc.
・Analysis of data necessary for improving our media management
・Business request to subcontractor
・Request for information provision on legal grounds

Personal Information Management

We strive to prevent unauthorized access, leak, loss, destruction of all personal information by appropriate security measures.

Disclosure and Provision of Personal Information to Third Parties

We will not disclose personal information to third parties except in the following cases. However, statistical data that cannot identify the individual customer is excluded.
・When the customers consent
・When disclosing to a contractor to which we outsource business in order to provide the service requested by the customers
・When disclosure is required by law
・When disclosure is required by law

Disclosure and Correction of Personal Information

If the customers wish to inquire, correct, or delete the customers’ information held by us, we will respond within a reasonable period and range after confirming the identity.

Use of Cookies, Acquisition of Usage Status and Attribute Information

For improving customers’ convenience, acquiring statistical data, and providing appropriate advertisements, etc., we use cookies and may collect information on customers’ IP address, access status, browser, OS or terminals etc. This information is collected for the purposes described above and will not be used to identify individuals.
Some cookies are set by the domain of our website and some are set by third parties affiliated with us. The latter includes cookies set by our affiliated ad distribution service providers to optimize our online advertising.
Cookies can be rejected by customer’s browser settings, but in that case, some services may not be available. Customers can opt out of the cookie use service set by our affiliated third parties on their website.

Inquiries regarding personal information

For inquiries regarding our handling of personal information, please contact the following.
KEN ROBOTECH CORPORATION
246-2 Kamitakaoka Miki-cho Kita-gun, Kagawa 761-0613, Japan
TEL：+81-87-898-0555(Monday-Friday 9: 00am-4:00pm（JST）, Except national holidays and holidays designated by us)
e-mail : support@kenrobo-tech.com

Closing (Legal compliance, Review and Improvement)

We will comply with Japanese laws and regulations and other norms applicable to personal information we hold, review the contents of this policy as appropriate, and strive to improve them.

Revision history

Established December14, 2021

KEN ROBOTECH CORPORATION
Representative Director and CEO　 Tatsuya Manabe